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£100m Müller programme aims to transform fresh milk business

Press Release   •   Feb 13, 2019 13:00 GMT

Müller Milk & Ingredients (MMI), Britain’s largest producer of branded and private label fresh and flavoured milk, cream, butter and ingredients, has launched a £100m cost and margin improvement programme which aims to secure a vibrant and sustainable future for the business, benefiting consumers, customers, employees and farmers.

Project Darwin includes a comprehensive review of every aspect of MMI’s operations, logistics, back office and people organisation in order to simplify the business, reduce cost and further improve customer focus and accountability.

Patrick Müller, CEO of Müller Milk & Ingredients said:

“Fresh milk is loved by British families with 96% of UK households having milk in their fridges[1]. But the market environment has changed significantly due to global dairy market volatility, decline in consumption and changes in retailing and we need to adapt and return to sustainable levels of profitability so that fresh milk can continue to be part of the fabric of British life.

“We have the best invested network in our industry and aim to be the leading fresh milk processor in the country for years to come. We’ve invested in unique and class leading propositions in farm to fridge product quality and shelf life. We have fully recyclable packaging including securing 50% of Britain’s stocks of recycled HDPE for use in bottles, efficient dairies and innovative ways of working with farmers to help protect them from market volatility.

“Project Darwin is about adapting to the changing market environment, becoming a customer centric, agile and simpler business.

“This transformation programme will inevitably require tough decisions and a great deal of change but when Project Darwin succeeds, consumers, customers, employees and farmers will benefit, and we can again look forward to a vibrant and progressive future. We have already started the process by securing important new long-term strategic partnerships with customers which will reinvigorate the sector.”

The 12-month Project Darwin programme is already underway and covers manufacturing, logistics, products, procurement, people and customer relationships.

It is too early in the project to be able to convey specific changes in each part of the MMI business and organisation and in customer relationships and priorities, but the company is committed to keeping stakeholders informed during the course of the programme.

[1] Dairy UK

Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs 24,000 people throughout Europe. In the UK, Müller buys a quarter of all milk produced on British farms, from more than 1,650 farmers in Britain. The business develops, manufactures and markets a wide range of branded and private label dairy products.

The Müller brand is ranked at No.7 in The Grocer’s Top 100 list of Britain’s Biggest Brands, and is also the 7th most chosen brand in the UK, picked from shelves more than 230 million times each year. Müller UK & Ireland comprises three business units:

Müller Milk & Ingredients employs 5,500 people and is Britain’s largest producer of branded and private label fresh milk, cream, butter and ingredients products, with a network of dairies and depots servicing customers throughout the country.

Müller Yogurt & Desserts is the UK’s leading yogurt manufacturer responsible for major brands like Müllerlight, Müller Corner and Müller Rice. It produces chilled desserts under licence from Mondelez International and supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility.

Milk & More delivers daily essentials to more than 500,000 homes in Britain, via a network of 57 local fulfilment centres. The milkman is arguably the original home delivery service and Milk & More is ensuring that this great British tradition continues to flourish.

Müller is an Official Supporter of British Athletics and Athletics Ireland. With branding and activation rights for five events in 2019, Müller aims to empower consumers to make active and healthy lifestyle choices.