Follow Müller UK & Ireland

Müller Wiseman Dairies Precautionary Cream Recall

Press release   •   Aug 28, 2015 21:35 BST

Müller Wiseman Dairies is recalling a batch of its 300ml pasteurised Double Cream as a precautionary measure due to low levels of Listeria monocytogenes having been detected in the product.

Listeria monocytogenes is a bacterium that can cause food poisoning, particularly among key vulnerable groups including pregnant women, unborn and newborn babies, those over 60 years old, and anyone with reduced immunity.

The affected batch constitutes 532 pots which have been distributed around Scotland and the North of England into convenience retailers and directly to consumers via doorstep delivery.

The FSS has issued a Product Information Recall Notice.

The product being recalled is:

Product: Müller Wiseman Dairies 300ml pasteurised Double Cream
Brand: Müller Wiseman Dairies
Pack size: 300ml
Use by date: 2nd September 2015

If you have bought the above product, do not eat it. Instead contact Müller Wiseman Customer Care who will send packaging for you to securely return the product:


Tel: 01355 270 629 (Mon-Fri 9am-5pm)

Müller Wiseman Dairies Customer Care
159 Glasgow Road
East Kilbride
G74 4PA

This is an isolated incident, and an extensive investigation by Müller Wiseman Dairies’ Quality Team is under way to understand the cause and source. The batch was produced at a small dairy in East Kilbride which produces cream products.

No other Müller Wiseman Dairies products produced at the site are known to be affected. More information can be found at


Müller UK & Ireland

Müller UK & Ireland is wholly owned by the Müller Group. It has 19 sites nationwide and employs almost 6,000 people across two business units: Müller Dairy and Müller Wiseman Dairies.

Müller Dairy is the UK’s leading branded yogurt manufacturer, with major brands such as Müller Corner, Müllerlight and Müller Rice.

The business makes chilled desserts including Cadbury Bubbles of Joy, Pots of Joy, Layers of Joy and Twin-pot products, produced under license from Mondelez.

Müller Dairy also supplies the UK private label yogurt market from a state of the art yogurt facility in Telford, Shropshire.

Müller Wiseman Dairies is a leading fresh milk, cream and butter business with a network of dairies and depots servicing customers throughout the country.

The business recently commenced butter-making, opening a major facility in Shropshire with the capacity to produce up to 45,000 tonnes of salted, unsalted and lactic butter each year for the manufacturing, food service and retail sectors.

To make its range of dairy products, the Müller UK & Ireland buys milk from more than 1,200 British dairy farmers, all of whom are Red Tractor Farm Assured.

Müller Wiseman Milk Group Dairy members elect a representative farmer board which works with the business to discuss milk supply issues, including the Group’s commitment to maintain a competitive milk price and contractual position.